In how much time I'll have my order?
Orders are generally processed the same day or the day after the order date, excluding Saturday and Sunday. The departure of the goods is notified with an alert via e-mail. We do not have an immediate update automatically between the physical inventory and the virtual one, then it may happen that for certain items there is a slight delay. In any case, you will be updated on the situation of your orders via e-mail.
Do I need to register to make an order?
No, registration is not mandatory but it makes it quicker to input data for any future orders and allows you to have an area that is personal and confidential, where you can control your information, your address, the historic and the details of the orders, returns and credit notes and vouchers.
Can I check the status of my order?
By accessing your personal Area you can check the status of your orders in real time.
You only have the products visible on the site?
No, on the website there are only part of our products because we are slowly adding. If you can not find the product you need, please contact us by phone at 040308000, via whatsapp at +393428511378 or via e-mail [email protected]
Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us at the address indicated above.
Can I order by phone?
Yes, subject to confirmation via e-mail.